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Customer Advice When Buying a Hot Tub

The Hot Tub Place is a BISHTA member.

Buying from a BISHTA member, either from their showroom, on their website, or from an exhibition, should ensure that you get the best advice and find the item that you wish to purchase that suits your needs and budget requirements. BISHTA members are trained and experienced to provide you with knowledge about the products and most importantly the water treatment regime that is needed to safely maintain your Hot Tub or Spa. BISHTA members are expected to work to industry standards and to abide by a Code of Ethics, to give you peace of mind.

Sadly there are occasions when customers have bought products from companies that are not BISHTA members, especially on the internet, thinking they are getting a great bargain, only to be totally let down by poor quality products, or shoddy after-sales service. In the longer term, this can end up costing even more money as a result of not asking the right questions from the outset.

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