A pleasure to deal with in depressing Covid times. We bought the Anaheim tub from Al without a visit to the showroom and the installation team were just outstanding. We have had the tub for two months now and it is first class. Its controllable via an app so we could turn the temp down during our holiday and bring it back up just before we got home, we were in it within an hour of our return. A great big hats off to the Hot tub place, very professional with the purchase and the installation side of the business.
Thanks again Paul and Jess.
Anyone thinking of a hot tub I can highly recommend this place , al was brilliant, told him everything I needed and he pointed me in the right direction of which tub to choose , delivery and installation was professional, and any questions I had and calls I made were always returned with the answers I needed , I had a minor problem with my tub during the lockdown but al still managed to send an engineer out to sort it for me no problems, hot tons can be expensive and so you need to deal with a proper company that knows there stuff and also is reputable and trustworthy, the hot tub place is all of these , I got a plug and play Jupiter and me and my family love it , no holiday this year so this was our treat . Thanks everyone
A very happy satisfied customer
Purchased hot tub from this company, was expecting delivery next week but got a call to say it is in and they could deliver today.. We had already explained that thete are access issues and that it would have to come through the neighbours garden and over the wall etc. This review is aimed at theb2 guys who delibered. They went beyond the call of duty to ensure it was delivered and put into its correct position. What normally would have been a straightforward 30 minute job endded up 4 hours. They waited until builders came to nake access bigger so that the tub could be put into situ. Under normal circumstances they would have refused to deliver due to the obsisticles. These guys reorsented their company well. Thank you
we have always bought are chemicals from here (as you know what you are getting) then in October we got are hottub . Great service from start to finish,and so glad we did as the way things are now and no holidays this year to look forward to. Well worth having alook at his tubs online . thanks Ali and Paul
Professional, genuine and friendly. I wouldn’t go anywhere else now for my hot tub or accessories now I have met Al. Top fella and top company!!
We had our hot tub installed yesterday. No problems from start to finish. Fab service from showroom to installation and a fantastic hot tub
Didn’t really know where to turn when wanting a new hot tub, went here as they were local and explained I was an absolute novice where these are concerned, they explained the process from beginning to end and it went smoothly, thanks guys!
First time hot tub buyers, and the whole experience with The Hot Tub Place was pleasant, informative and non-pressured.
From our initial enquiry, delivery by crane and installation…..and that moment when you get into your new hot tub for the first time…and ongoing advice, they’re nice people and happy to help on any matter.
Recommended by a friend to go to the hot tub place
The reviews here pretty much sum up our experience absolutely brilliant. Did visit somewhere else also but came back here to purchase
Great job thankyou Alistair
The Hot Tub Place is a superb set up with outstanding customer care alongside prices that will beat any other Hot Tub distributor around. Massive thumbs up
Absolutely love my new Hot tub Service from you guys has been fabulous xx Thank you! X
Thank you to @Wellis UK for giving us the chance to win a Wellis sun family hot tub from our local @Wellis dealership. Fab company, fab products!
Excellent buying experience, superb price delivered and installed within a week – highly recommended. Thanks to the whole team
We have a large family and needed a 5- 6 seater spa we visited the hot tub place from a friends recommendation as they had also bought a spa from here. Brilliant service not pushy at all just good sound advice, We would recommend to all without hesitation
Sam Porter, Keith Porter
Our new Malaga hot tub arrived yesterday and today we spent the day with the family enjoying it.
Amazing service from Alistair who advised us every step of the way, anyone who has been to the hot tub place would surely agree that his knowledge and help is invaluable.
Brilliant experience and brilliant service what more can we say
Made up from start to finish with The Hot Tub Place, certainly will recommend to all my friends. Thanks Ali for great delivery and service. LOVE our new Hot Tub
Thank you so much WELLIS UK for giving away a hot tub
Thanks, I am Very happy with my new HOT TUB !
Excellent discovery made by us Instantly impressed by Al his knowledge and advice proved invaluable we are loving every minute of our new hot tub thank you so much.
We are made up with the service and advice from Alistair at the hot tub place not your typical pressure sales took lots of time for us to decide to purchase and a few visits back and forth Alistair has the patience of a saint
We have finally placed our order just waiting for the garden to be done then we can have our spa
The Richmond Family
Recommended by a friend and now I see why amazing service extremely informative just brilliant thank you so much loving our purchase.
Fabulous service and a fabulous company we would recommend to all well worth a visit even to see the showroom its amazing and yes we did buy a spa which we are very pleased with, thankyou All.
After searching for what seems like years we finally decided on a place to purchase our Fiji Hot tub and are we glad we bought from Alistair at the hot tub place in Wallasey. Friendly, polite and extremely knowledgeable made our purchase an absolute pleasure. Thank you for all your help we are loving the new spa.
Great staff great service Paul the delivery guy is amazing very helpful and the showroom is very impressive as well as tons of help and advice from alister
Great job guys
Spot on service from this establishment would not hesitate to recommend to all friends and family good honest and no pushy salespeople
We are thrilled with our new hot tub and what a lovely showroom.Alistair is friendly and very very knowledgeable and we felt truly confident with our purchase
Visited Alistair at the hot tub place after reading so many positive comments and were extremely delighted that we went
Excellent service and excellent knowledge nothing was too much trouble we are delighted with our new hot tub
Amazing delivery we had a crane and Alistair and all the guys were fantastic went without a hitch thankyou so much
We took atrip to the hot tub place as we were looking for a hot tub, we had some but very little idea of what we wanted.
Alistair took the time and patience to work out the ideal hot tub for us, we are now enjoying our new spa and cant wait for the summer nights
Mandy Wright & Family
Just had a service from these guys and cant believe its the same hot tub, Paul who came to see us is very professional and polite and did an amazing job