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The Hot Tub Place
4.9
Based on 83 reviews
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Ian Black
Ian Black
08:29 06 May 21
We recently bought our hot tub (Malaga Premium) from 'The Hot Tub Place', we decided to buy local and we so glad we... did, dealing with Dave and Al and the rest of the team there has been great, communication throughout the whole process has been fantastic. Luckily the hot tub we wanted was in stock and delivered very quickly (via crane), we are so happy with our new purchase and look forward to using it as much as possible, its good to know that should we have any issues in the future, Al and his team there will be on hand, even if just to give some friendly advise.read more
Lori Patterson
Lori Patterson
17:00 23 Feb 21
If you need a hot tub then this is the place to go love our new purchase
Georgia Murray
Georgia Murray
08:29 18 Feb 21
Best thing we have ever bought, bring on the sunshine for our holiday at home
David Farrington
David Farrington
14:37 04 Feb 21
Bought my hot tub from Al at The Hot Tub Place and can honestly say it is the best product I've bought. Used regularly... and so many health benefits. Store has always been very friendly and helpful whenever I have needed them. Highly recommended and BISHTA approved.read more
Isabella Bennett
Isabella Bennett
17:27 23 Jan 21
Our holiday was cancelled so we decided to invest in a hot tub best thing we ever did
Chris
Chris
17:36 22 Jan 21
We tried a few companies before deciding on the hot tub place Al has great product knowledge of the industry and... steered us in the right directionLoving our new purchase great fun at the weekendread more
Ewan Browne
Ewan Browne
06:38 20 Jan 21
Great products great knowledge and even greater service we are now enjoying our hot tub during the cold winter months... and gives us some family time togetherread more
Brandon Burgess
Brandon Burgess
16:25 18 Jan 21
David was very patient and talked us through the various option available for our spa nothing was left out and in the... end we went for our fabulous Wellis Malagaread more
Tegan Willam
Tegan Willam
07:38 16 Jan 21
We had been researching hot tubs for a while and decided to go local we chose the hot tub place and we would highly... recommend as they know their stuff, brilliant service guys and loving our hot tub during these difficult timesread more
Graham Hall
Graham Hall
13:53 14 Jan 21
Dave and Al were great noting too much trouble with all the neverending questions that I had 5 star service
Sebastian Cross
Sebastian Cross
06:49 12 Jan 21
Absolutely brilliant spa in stock and delivered 2 days later highly recommended
Elliott Bailey
Elliott Bailey
16:23 10 Jan 21
Great service from the hot tub place David was brilliant loving our Malaga hot tub
Kay catherall
Kay catherall
15:11 19 Sep 20
Good quality spas. Friendly service, competitive prices.
Mike
Mike
14:58 15 Sep 20
Absolute joke of a company, they make you pay by PayPal for an item which they say have ten in stock. Then refund... saying no stock and we do not accept PayPal. No apologies, no communication, utter cowboys in my opinion.read more
Paul Wise
Paul Wise
13:54 15 Sep 20
A pleasure to deal with in depressing Covid times. We bought the Anaheim tub from Al without a visit to the showroom... and the installation team were just outstanding. We have had the tub for two months now and it is first class. Its controllable via an app so we could turn the temp down during our holiday and bring it back up just before we got home, we were in it within an hour of our return. A great big hats off to the Hot tub place, very professional with the purchase and the installation side of the business.Thanks again Paul and Jess.read more
Luke Joad
Luke Joad
14:10 03 Aug 20
Absolutely awful service wouldn’t recommend to anyone not helpful at all rude and not very friendly.
Nigel Simkins
Nigel Simkins
18:19 07 Jul 20
Anyone thinking of a hot tub I can highly recommend this place , al was brilliant, told him everything I needed and he... pointed me in the right direction of which tub to choose , delivery and installation was professional, and any questions I had and calls I made were always returned with the answers I needed , I had a minor problem with my tub during the lockdown but al still managed to send an engineer out to sort it for me no problems, hot tons can be expensive and so you need to deal with a proper company that knows there stuff and also is reputable and trustworthy, the hot tub place is all of these , I got a plug and play Jupiter and me and my family love it , no holiday this year so this was our treat . Thanks everyoneA very happy satisfied customerNigelread more
Peter Spivack
Peter Spivack
15:04 18 Jun 20
Purchased hot tub from this company, was expecting delivery next week but got a call to say it is in and they could... deliver today.. We had already explained that thete are access issues and that it would have to come through the neighbours garden and over the wall etc. This review is aimed at theb2 guys who delibered. They went beyond the call of duty to ensure it was delivered and put into its correct position. What normally would have been a straightforward 30 minute job endded up 4 hours. They waited until builders came to nake access bigger so that the tub could be put into situ. Under normal circumstances they would have refused to deliver due to the obsisticles. These guys reorsented their company well. Thank youread more
Shop repair
Shop repair
10:15 28 Dec 19
Didn't really know where to turn when wanting a new hot tub, went here as they were local and explained I was an... absolute novice where these are concerned, they explained the process from beginning to end and it went smoothly, thanks guys!read more
Rob Jones
Rob Jones
21:07 21 Nov 19
Excellent friendly service, top knowledge on products. Very good prices and after service.
Paul Cross
Paul Cross
14:39 15 Apr 19
First time hot tub buyers, and the whole experience with The Hot Tub Place was pleasant, informative and non-pressured.... From our initial enquiry, delivery by crane and installation.....and that moment when you get into your new hot tub for the first time...and ongoing advice, they’re nice people and happy to help on any matter.read more
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