Based on 64 reviews
14:10 03 Aug 20
Absolutely awful service wouldn’t recommend to anyone not helpful at all rude and not very friendly.
18:19 07 Jul 20
Anyone thinking of a hot tub I can highly recommend this place , al was brilliant, told him everything I needed and he... pointed me in the right direction of which tub to choose , delivery and installation was professional, and any questions I had and calls I made were always returned with the answers I needed , I had a minor problem with my tub during the lockdown but al still managed to send an engineer out to sort it for me no problems, hot tons can be expensive and so you need to deal with a proper company that knows there stuff and also is reputable and trustworthy, the hot tub place is all of these , I got a plug and play Jupiter and me and my family love it , no holiday this year so this was our treat . Thanks everyone A very happy satisfied customer Nigelread more
15:04 18 Jun 20
Purchased hot tub from this company, was expecting delivery next week but got a call to say it is in and they could... deliver today.. We had already explained that thete are access issues and that it would have to come through the neighbours garden and over the wall etc. This review is aimed at theb2 guys who delibered. They went beyond the call of duty to ensure it was delivered and put into its correct position. What normally would have been a straightforward 30 minute job endded up 4 hours. They waited until builders came to nake access bigger so that the tub could be put into situ. Under normal circumstances they would have refused to deliver due to the obsisticles. These guys reorsented their company well. Thank youread more
10:15 28 Dec 19
Didn't really know where to turn when wanting a new hot tub, went here as they were local and explained I was an... absolute novice where these are concerned, they explained the process from beginning to end and it went smoothly, thanks guys!read more
21:07 21 Nov 19
Excellent friendly service, top knowledge on products. Very good prices and after service.
14:39 15 Apr 19
First time hot tub buyers, and the whole experience with The Hot Tub Place was pleasant, informative and non-pressured.... From our initial enquiry, delivery by crane and installation.....and that moment when you get into your new hot tub for the first time...and ongoing advice, they’re nice people and happy to help on any matter.read more